Journal
What we have learned building this.
Not company news. Notes on the parts that turned out to matter — including the things we got wrong first.
16 pieces · newest first, in order
August 2026
8 August 2026
MethodPay them when the money arrives, not when the order is booked
Delivery apps solved something distribution never has: a field worker who can see what he has earned, today. Copying the feeling is easy. Copying it without wrecking your receivables takes one specific design decision.
6 min read7 August 2026
MethodAre you running an electric motor in a water-turbine factory?
Textile mills were built beside rivers because the river was the power. When electricity arrived, most just swapped the turbine for a motor and changed nothing else. Most companies are doing exactly that with AI.
6 min read7 August 2026
CraftOne source, four outputs
We audited our own document tooling and found something we had not noticed we were doing: every deliverable we produce comes out of one pipeline with four exits. Here it is, including the parts of it that failed.
6 min read6 August 2026
Evidence703 listings, 87 emails, and one message that broke
Everything else we write argues. This one just reports what our own AI did to our own business over four months — including the parts that failed and the parts a human still has to do.
7 min read5 August 2026
EvidenceWhy most corporate AI pilots produce nothing
MIT found around 95% of companies got no measurable result from AI. The cause was not the technology — and the fix is unglamorous.
4 min read4 August 2026
OwnershipYou own the code, or you don't
A lot of software sold to mid-size companies keeps the important parts with the vendor. Here is the test that tells you which kind you bought.
3 min read4 August 2026
EvidenceThe catalogue nobody could sell from
A grocery marketplace had hundreds of products live and almost none of them were buyable. The data was all there. It was just written for a bookkeeper, not a shopper.
6 min read3 August 2026
MethodA second brain is not a filing cabinet
Every company has tried a shared knowledge system and watched it rot. The reason is always the same, and it is not the software.
5 min read3 August 2026
EvidenceThe week our own research killed our best idea
We were our own first customer for this. The most valuable thing the system has produced is not a document — it is three occasions when it told us we were wrong, once about a claim we had already put in front of a client.
5 min read
July 2026
30 July 2026
EconomicsWhat 48,707 AI calls actually cost
We measured a month of our own AI usage properly, then re-priced the same work engineered differently. Here are the numbers, and here is exactly which of them are measured and which are modelled.
6 min read29 July 2026
EvidenceThe number that was wrong everywhere
A trade association asked us to build a clean member list out of seven incompatible files. The list was the deliverable. The more valuable output was discovering that a figure everyone had been quoting for years — us included — was wrong.
5 min read20 July 2026
EvidenceEighty names on a sheet of paper
An exhibition stall produced a handwritten list and three bad phone photos of it. Getting that into a usable system is the most ordinary job in business, and it is a good test of whether you trust the method.
4 min read
June 2026
May 2026
30 May 2026
CraftWe let two versions of the same document fight
Two ways of producing the same client proposal, run head to head on a live document, and scored on the rendered pages rather than on the code that made them.
4 min read20 May 2026
CraftThe weekend we taught it music, and then stopped
In one sitting we built a pipeline that turns notation into finished audio and printed sheet music. It worked. We have never used it for anything commercial, and that is the point of writing it down.
4 min read8 May 2026
MethodThinking used to be the scarce thing
Every business system ever designed assumes thinking is expensive and limited. That assumption is the one thing that just changed — and almost no company has redesigned for it.
5 min read